The answers
you need:
image-18790
Rental

Angel Films has an extensive contact network around Europe and elsewhere. Please contact us, and we will help you.

Please, read more about our rental terms here.

We answer inquiries about reservations and equipment on weekdays from 7.30-16.30. Outside the office hours, in really urgent matters, call our equipment emergency number 09-759 477 50.

Yes, it’s possible to pick up or return equipment outside of opening hours, but this has to be agreed upon separately.

You can find a detailed pick up/ returning instructions from here.

Generally yes, but as we have equipment that requires particular expertise, you may want to hire a professional from us along with the equipment. If you haven’t rented from us before, please check the FAQ about renting for the first time, reserving equipment, and payment. Please send us an e-mail or call us. You’ll find the contact info under the Contact page.

Yes, and our insurances are in effect all over the world. Please read more about our rent terms here.

No, but the prices include insurance. Please read more about our rental terms here.

Creating a customer account and your initial order online is the fastest way to proceed with your order. We strive to answer the inquiries in order of urgency, but in a few working days at the latest. For this reason, it’s essential to mention the renting day.

Register as our customer on our website, and create your order online. You can also call us or send us an e-mail and tell us your equipment needs. Mention also that you are a new client and please check the rental terms.

Our rental is available on weekdays from 7.30-16.30.
Our emergency line is open 24/7.

Equipment

Since we have a large amount of equipment, we have not listed all of it on our web page. Please, let us know what you need, and we’ll help you.

Yes, we have vans and trucks for equipment transportation. Check out the Vehicles in the Equipment navigation. Call or e-mail us, and we’ll tell you more.

If, e.g., the car or the camera breaks during a shoot, contact us first, and we will give you further instructions.

Generally yes, but as we have equipment that requires particular expertise, you may want to hire a professional from us along with the equipment. If you haven’t rented from us before, please check the FAQ about renting for the first time, reserving equipment, and payment. Please send us an e-mail or call us. You’ll find the contact info under the Contact page.

Creating a customer account and your initial order online is the fastest way to proceed with your order. We strive to answer the inquiries in order of urgency, but in a few working days at the latest. For this reason, it’s essential to mention the renting day.

Payment

If there are wrong products in the equipment attachments, shortages or other problems, be in touch with booking. We want to remind you that the invoice number is not a reference number. Insert the reference number in the message field in the NetBank.

You can send us electronic invcoices:

Verkkolaskutusosoite (=OVT) / Electronic invoicing address (=EDI) : 003722808959

Operaattoritunnus / operator ID : CREDIFLOW

Operaattori / Operator: Crediflow AB

You can also send us an invoice to the address:

Sahaajankatu 28, 00880 Helsinki, or by e-mail, e.g., in .pdf-format to: invoicing@angelfilms.fi.

We do we send electronic invoices – for now. We can, however, send your invoice by e-mail or by regular mail.

You can pay by i.a. credit- or debit card (Visa-, Master- and Eurocard). We can also send invoices to your company if you have made an account contract.

No, but the prices include insurance. Please read more about our rental terms here.

Vehicles

Yes, according to Finnish law, you have to use it. In some of the cars, there are new digital tachographs that require a license, and in some, there are old paper discs that have to be changed and filled every day. The personnel at Angel Films can tell you more about getting a license and tells you which cars require one.

If possible, aim to park the car in locked indoor spaces or in guarded, fenced/closed areas. Ensure there are no things left in visible places in the car and move the equipment into a locked room. Remember to lock the car doors and look after the keys also during the day. Also, make sure that there is as little stuff as possible left in the cockpit (such as bags).

All Angel Films’ cars run on diesel. Also, generators built on the trucks run on diesel. Please, prefer Neste MyDiesel when you fill the tank. (Our small portable Honda EU10, EU20, EU30 generators run on 98 octane gasoline). If you are unsure or drive a car that isn’t Angel Films’, check the fuel hatch to see what the vehicle runs on. If you are still unsure, please call Angel Films.

If you are the guilty party:

  1. Give your contact details and the car information to the other party.
  2. Contact Angel Films and tell us what has happened.
  3. Fill out the damage report form and send it to Angel Films.

If you are the victim of an accident:

Write down the other party’s contact details and the car information. Contact Angel Films to get information on how to check and repair the car damages. The traffic insurance compensates the cost of the damages only for the innocent party. Angel Films has valid full comprehensive and traffic insurances.

It might be a good thing to snap a couple of pictures at your accident scene.

Yes, we have vans and trucks for equipment transportation. Check out the Vehicles in the Equipment navigation. Call or e-mail us, and we’ll tell you more.

Company

Yes, you can send us electronic invcoices:

 

Verkkolaskutusosoite (=OVT) / Electronic invoicing address (=EDI) : 003722808959

Operaattoritunnus / operator ID : CREDIFLOW

Operaattori / Operator: Crediflow AB

AngelFilmsoy@centsoft.se (only .pdf please)

 

All questions and other materials:

invoicing@angelfilms.fi

Our VAT no./ Y- tunnus is 2280895-9

Angel Films has an extensive contact network around Europe and elsewhere. Please contact us, and we will help you.

Maybe. Please, send your inquiry to our rental manager Petri Anttonen. Mention the timing and purpose of your internship and other details.

If you are interested in doing an internship in the camera department, contact Erkki Pakonen with the same specs.

Our rental is available on weekdays from 7.30-16.30.
Our emergency line is open 24/7.